POSITION ANNOUNCEMENT
Erb Institute Student Affairs Manager
ABOUT THE STEPHEN M. ROSS SCHOOL OF BUSINESS AND THE ERB INSTITUTE
The Stephen M. Ross School of Business (Michigan Ross) at the
University of Michigan is a dynamic, distinctive learning community
that is consistently ranked among the world's leading business
schools. Michigan Ross develops ideas that shape - and people who lead
- complex, global organizations.
Michigan Ross faculty impact the way business is taught and practiced
around the world. Students develop their leadership talent through
action-based learning programs that connect the world of ideas to the
world of practice.
In addition to world-class academic departments in core business
disciplines, the Ross School houses research institutes and centers
that provide extraordinary thought leadership and learning
opportunities. Michigan Ross academic programs include Full-time MBA,
Part-time MBA, Executive MBA, Global MBA, MAcc, BBA, and PhD degree
programs, as well as non-degree Executive Education programs.
The Erb Institute is committed to creating a socially and
environmentally sustainable society through the power of business.
Building on nearly two decades of research, teaching, and direct
engagement, the Institute has become one of the world's leading
sources of innovative knowledge on the culture, technologies,
operations and governance of business in a changing world. The
Institute's impact is realized most powerfully through our vibrant
global network of students and alumni who are the transformative
change agents in business, government and the non-profit worlds.
The field of sustainable enterprise, and by extension the Erb
Institute program, is topically broad, rapidly growing and dynamic.
Therefore, our work environment is fast-paced, flexible and adaptive,
and team-oriented. The Institute has many stakeholders -- professors,
students, alumni, advisors, employers and others -- who are committed
to our mission and the organization itself. In order to keep our
program on the cutting edge and responsive to stakeholders' needs, we
operate with unusually inclusivity and transparency with respect to
our stakeholders, who contribute extensively and passionately.
Consequently, Erb staff must be adept at managing multiple and
shifting priorities, serving multiple audiences, and working always as
a team to address emergent needs.
Primary Function
The Erb Institute Student Affairs Manager will be responsible for
managing academic, extra-curricular, and professional development
activities throughout the life cycle of students. The Erb Student
Affairs Manager will play a lead role in the marketing and recruiting
for the MBA/MS dual degree program, including the management of
recruitment scholarships, and will work closely and collaboratively
with both Michigan Ross and the School of Natural Resources and
Environment (SNRE). The position will work with prospective and
current students to plan their programs of study, conduct professional
development and job search activities, support student social and
extracurricular activities, and will administer various financial
award processes. This position will also support Institute alumni with
ongoing professional and career development assistance and continuing
engagement with the Institute's programs. This position reports to the
Managing Director of the Erb Institute.
Responsibilities
Applicant Marketing, Recruiting and Advising
. Assist in the development and implementation of marketing,
communication, scholarship and other strategies to attract the best
candidates to apply and enroll in the Erb MBA/MS dual degree program.
. Conduct analyses of best practices for dual degree marketing
and admissions and assess effectiveness of various strategies and
ideas.
. Track program, scholarship, and enrollment trends at competing
programs to assure ongoing competitiveness of Erb dual degree program.
. Develop and deliver Erb program presentations to prospective
students and other stakeholders on and off campus.
. Manage the Erb admissions process by responding to inquiries,
advising applicants, and engaging student ambassadors.
. Review admissions targets and criteria and work in close
consultation with Ross and SNRE admissions offices to achieve
objectives.
. Analyze and report on admissions metrics and trends. Recommend
and implement improvements to dual degree program applicant intake and
evaluation processes.
. Stay in close contact with applicants to ensure high yield of
strongest candidates. Advise admitted students on dual-school
enrollment procedures and other pre-matriculation needs.
. Respond to inquiries from other University staff, prospective
students, current students, faculty, alumni, and other groups on
issues relating to Erb dual degree program.
Student Academic, Extracurricular and Professional Support
. Advise Erb students on curriculum and other program design
choices and procedures to support their academic and professional
development goals.
. Advise students on development of master's projects and
provide referral to advisors and sponsors. Track masters project
participation and completion rates. Identify best practices for
master's project sourcing, advising, completion, impact, and
student-career value and recommend program adaptations to achieve
Institute organizational objectives for projects.
. Design and deliver professional development programs for
students including coaching training and self-assessment activities.
Liaise closely with career office staff in Ross and SNRE.
. Advise students on career and internship planning and search.
Provide network referrals.
. Oversee the design, planning and execution of MBA/MS program
events by preparing agendas and materials, recruiting and preparing
speakers, overseeing logistical details, and attending/hosting. Work
closely with Erb, Ross and SNRE event staff and student leaders.
. Develop and implement strategies to attract targeted
employers, industries or functions to provide job, internship and
project
opportunities to Erb students. Analyze outcomes and recommend best
practices for MBA/MS professional development and job/internship
placement.
. Understand evolving student topical interests and recommend
changes in program content and design to directors.
. Analyze and report key academic performance metrics including
enrollment in Institute courses and seminars, master's project
participation and completion, and early graduations.
Scholarship and Award Management
. Design and administer the recruitment scholarships process in
support of recruitment objectives.
. Manage various financial award programs that recognize student
achievements or encourage targeted areas of study or activity.
Alumni Relationship Management
. Design and implement alumni communication and engagement
strategy to achieve program development, student support, and
fundraising objectives. Plan and implement alumni direct engagement
opportunities including reunions and local alumni gatherings. Support
ongoing alumni career development and networking needs.
Administrative/Financial Management
. Assist in preparing budgets for MBA/MS program marketing and
recruiting, scholarships and awards, student life and other
education-program activities.
. Ensure that program costs remain within projected budget
guidelines and execute events within budget. Monitor expenses, and
prepare reports on activity costs.
. Provide daily work direction to staff working on event
planning, communications, data management, scholarship, and award
administration.
Required Qualifications*
. Bachelor's degree in a related field and three or more years
of program coordinator or project management experience or an
equivalent combination of education and experience is necessary.
. Ability to work with corporate sponsors and to serve as a
representative of the Erb Institute and the University of Michigan.
. Ability to establish and maintain good working relationships
and effective channels of communication at multiple levels and with
diverse groups inside and outside the organization.
. Ability to make effective presentations to prospective
students, employers and other constituents.
. Some experience in strategic planning and execution.
. Proven track record in fiscal management and in preparing and
monitoring budgets and reconciling expenses.
. Must have successful experience in a professional
team-oriented environment with commitment to customer service.
. Demonstrated ability in independent decision making and
problem identification and resolution with excellent analytical skills
is essential.
. Excellent written, verbal and presentation skills, diplomacy,
and discretion are essential.
. Demonstrated ability to set priorities, manage multiple
projects with tight deadlines and consistently meet deadlines with
expected quality is essential.
. Proficiency in MS Office applications (Word, Excel,
PowerPoint) and database applications, i.e. PeopleSoft (or comparable
system).
. Moderate domestic travel is required (estimated to be about
four trips per year).
. Will require work during early mornings, nights, and/or
weekends as necessary to support events or student meetings.
Desired Qualifications*
. Experience with working with students including provide
support and counseling is strongly preferred.
. MBA degree is preferred. MBA/MS alumnus/alumna of the Erb
Institute is desired.
. Experience in one or more of the following areas are strongly
preferred: admissions, career development and placement, or student
counseling.
Additional Information
Physical Demands/Work Environment:
. The person in this position routinely communicates with
students, about financial aid, programs, events, activities, etc.
. The person in this position routinely presents information at events
. The person in this position frequently moves through the
building and throughout campus to attend meetings/events and access
files or information
. May require work during early mornings, nights, and/or weekends
. Domestic and/or international travel may be required
How to Apply
Online application can be found at:
http://umjobs.org/job_detail/71565/erb_student_affairs_manager
A cover letter is required for consideration for this position and
should be attached as the first page of your resume. The cover letter
should address your specific interest in the position, include your
salary requirements and outline skills and experience that directly
relate to this position.
Application Deadline
Job openings are posted for a minimum of seven calendar days. This job
may be removed from posting boards and filled any time after the
minimum posting period has ended.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.
Please Direct Inquiries to:
Rick Bunch
Managing Director
Erb Institute
University of Michigan
rbunch@umich.edu
734-647-6607
______________________________________
Andrew J. Hoffman
Director, Erb Institute
Holcim (US) Professor of Sustainable Enterprise
Ross School of Business/SNRE
University of Michigan
701 Tappan Street, R4472
Ann Arbor, MI 48109
Phone: 734.763.9455
Fax: 734.764.2555
Email:
ajhoff@umich.edu
Twitter: @HoffmanAndy
Web:
http://www.andrewhoffman.net/
Administrative Assistant: Shelly Whitmer
Email:
sjmoore@umich.edu
Phone: 734.647.4516